Receptionist
We are new upcoming hotel located in Nanyuki Town and we are looking for a receptionist. Some key responsibilities include:
- Deliver excellent customer service, at all times
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone ,Social media or via e-mail
- Administer all reservations, cancellations and no-shows, in line with company policy
- Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
Key attributes
- Able to remain calm under pressure and problem solve accordingly.
- Be able to communicate as clearly and concisely as possible, whether face to face, over the phone or via email.
- Must be smart and have a presentable personality.
- Friendly & with outstanding people skills.
- Demonstrate merit and ability in their work performance and results
- Age between 25-30 years
Academic and work experience
- A diploma in a business related field from a recognized institution.
- Must have excellent computer skills especially Ms excel, Ms word, Email
If you believe you possess the above qualifications, send your CV and scanned copies of your certificates to [email protected] The applications should reach not later than Thursday , 2nd May 2013
Only shortlisted candidates will be contacted.
hi am a 25yr old lady i currently work in Nairobi as a receptionist and a tour consultant in Kent tours and travel . I have worked for more than an year in the tour firm . i will be moving to Nyeri next month and would wish to apply for the job posted above. kindly send me your email no. so that i can send my papers. thank you